Engineer Jobs in Melville, NY

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Product Operations Engineer, Enterprise Operations

Always Compassionate Home Care Melville, NY

Melville, NY

Today

Up to $140k/yr Full time Ai Workflows Business Process Mapping Data Visualization

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Job Description

The Enterprise Operations role focuses on mapping and optimizing enterprise processes across technology systems, workflows, and organizational roles, prioritizing AI-enabled improvements and cross-functional collaboration for Always Compassionate Home Care.

Responsibilities

Chart and document end-to-end enterprise processes spanning technology platforms, operational workflows, and organizational roles.
Detect bottlenecks, duplications, and gaps in current processes and propose solutions that boost speed, accuracy, and scalability.
Act as a practical partner for both business and technical teams, converting process challenges into actionable improvement plans.
Assess and advocate for AI-enabled tools and automation to streamline workflows and reduce manual effort.
Lead cross-functional improvement programs from initial scoping to deployment, maintaining alignment among stakeholders.
Create and maintain process documentation, workflow diagrams, and mappings to source systems.
Provide product-minded guidance during system implementations, platform evaluations, and operational change initiatives.
Collaborate with Data & Analytics, IT, and operations leadership to ensure technology investments reflect real process needs.
Track and report the impact of process improvements using defined metrics and stakeholder updates.

Requirements

Bachelor’s degree in engineering, information systems, business, operations management, or a related field.
Three to seven years of experience in solutions engineering, process improvement, technical project management, or operational consulting.
Proven ability to map complex business processes and translate them into structured, actionable documentation.
Solid interest in and hands-on experience with AI tools, automation, and workflow optimization technologies.
Excellent communication skills with the ability to work across technical and non-technical teams.
Experience managing cross-functional initiatives and driving projects from concept to completion.
Structured problem-solving mindset with attention to both strategic and operational details.

Technologies

Visio
Lucidchart
Miro
Snowflake
BI tools
EHRs
Billing platforms
Workforce management tools
AI tools

Benefits

401(k)
Health Insurance
Dental/Vision
Aflac
Paid time off

Location

Melville, NY (onsite)

Job Type

Full-Time

Salary

Up to USD 140,000 per year

About Us

Always Compassionate Home Care (ACH) is a leading integrated home and community-based health care provider focused on patient-centered services. The organization aims to build a modern, data-driven operation to support growth across home care, pharmacy, mental health, and emerging care models. The Enterprise Data & Analytics function plays a critical role in enabling operational efficiency, regulatory compliance, and strategic decision-making through scalable, cloud-based data platforms.

Preferred Qualifications

Experience in healthcare, home care, or other operationally complex, regulated industries.
Familiarity with enterprise systems (EHRs, billing platforms, workforce management tools).
Exposure to data platforms and analytics environments (for example Snowflake, BI tools).
Experience with process mapping tools (Visio, Lucidchart, Miro) and project management frameworks.
Background in product management or product-led operational improvement.

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